Q & A
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Packing materials will be arrange after received deposit.
Q: We must give tips to porters (tips, tea money, rewards)?
A: An assigned leader monitors the whole progress and asking for tips (gratuity) is strictly prohibited.
Q: Any extra payment in need to pay out of quotation?
A: We are honest and reliable, unless customers failed to report in such. In situations such as staircase and good alley will cost extra according to the quotation tabulation charge.
Q: Furniture and clothes closet dismantle and re-install included or ex-cluded?
A: Furniture and clothes closet dismantle and re-install was included in our service charge.
Q: How to Manage for Audio & video equipment (e.g. LCD TV)?
A:All of the audio & video equipment must connecting and communicate by skillful & experience technician, includes disconnect and packing.
Q: All of the furniture,house hold and other accessories will be pack carefully?
A: All of the furniture,house hold and other accessories will be pack by professional & skillful technician. Our staff will be check carefully and then transportation, careful will be our spirit.
Extra service charge not in quotation marked:
** All of the items and arrangement as quotation. Extra charge will be ex-cluded **
Legitimate sites, such as on-site without proper disposal, will be delivered to the government-approved landfilling or a assignated location! Will be charge HKD 100.00/each.
In the event of accidents, including staff negligence, leading to the client belongings, furniture, flooring, or fitting damaged, Our Company's maximum liability for the damaged items cost 10 percent and not more than HKD $ 300.00
Aassemble & Disassemble charge: